Service and Support

Frequently Asked Questions

Dedicated to factory-level digitalization, information technology for commercial complexes, and modular digital cloud platforms; a system engineering service provider integrating solution planning, design innovation, and project implementation.

Dapu

What is the after-sales warranty period for your ANDON system?

Dapu

Commitment comes from confidence, and confidence comes from quality. After-sales commitment: 5-year warranty.

Dapu

Does the ANDON system have requirements for the workshop?

Dapu

We have different specialized solutions for different workshops. With years of experience implementing in various workshops, theoretically, as long as the customer has a need, we can provide solutions to all kinds of workshop issues.

Dapu

What are the advantages of your ANDON system?

Dapu

We are one of the earliest domestic manufacturers to develop ANDON systems, a high-tech and innovative enterprise with capabilities in planning, implementing comprehensive solutions, and independent research and development. Based on years of industry experience, we have developed a rich product line with targeted professional products.

Dapu

Can your ANDON system be integrated into the existing factory management system?

Dapu

Our ANDON system can seamlessly integrate with mainstream digital factory flexible systems, such as MES enterprise production process execution systems.

Dapu

What do I need to understand before starting the ANDON project?

Dapu

You first need to determine your requirements, the number of workstations, and the sources of data collection. For example, how many production lines you have, which data signals are needed for each production line, whether these data signals already exist or need to be newly collected, the size of the workshop, and the on-site conditions. Also, consider the budget you are prepared to invest in this project. If necessary, please contact us to arrange for professional technical personnel to conduct preliminary planning.

Dapu

Which companies are using your kanban boards?

Dapu

Our products are used by more than 100 automobile manufacturers domestically and are exported to major markets including Asia-Pacific, North America, South America, and Europe. The cooperation rate with automobile brands reaches 95%.

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